Our Shipping Policy
We aim to dispatch orders within 48 hours of purchase.
Items that require personalisation may take up to 7 days to dispatch.
We only use trusted Couriers such as Royal Mail, large orders may be sent via ParcelForce or DPD depending on size and weight.
All Orders over £50 will require a signature on delivery.
We Currently do not offer Worldwide Shipping, however this will be available in the near future.
Our Return Policy
The Fine Print
We take great care when preparing and packaging all orders, and we hope that you are 100% happy with it. We also hope that your package arrives safely. We know that in transit accidents can happen. If any part of your order arrives and is damaged, contact us and we will arrange a replacement.
If you are unsatisfied with any part of your order, please contact us straight away and give us the opportunity to put things right.
If you have any questions regarding your order you can email us at anytime and we will be happy to assist you.
Our Privacy Policy
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
